manufacturing experience

overview		We have delivered IT project results for numerous manufacturing and engineering companies. These projects have been focused on process efficiencies and cost reduction, and the development of high performing IT computing and communications infrastructures.
electronic catalog development		In current collaborative electronic commerce, it is necessary to have standardized definitions of products. These products can then be sold and distributed through alliances and alliance partners. Often these alliances place criteria on these definitions and requirements, for instance, for bar-coding. A product of these analyses and enabler of product-based alliances is an electronic catalog.
		TCA consultants have developed an e-catalog to assist manufacturers in the sales and distribution of their products across web sites addressing different sectors.
technology for lean manufacturing		Lean manufacturing is a key discipline in the manufacturing sector. Its intent is to produce less waste while using less manufacturing space. There is less investment in tools, less inventory, less human effort, less engineering time to manufacture a product, and today, the branding “green.” Underpinning lean manufacturing is the computing and communications infrastructure that enables lean business processes and the use of enterprise resource planning.
		TCA consultants have done the analyses in manufacturing to move companies toward lean manufacturing. They have studied and recommended process and organizational improvements, and have assisted companies with the appropriate selection of application packages and technologies to support their businesses.
CRM selection and configuration		Customer relationship management and associated technologies that support external customer access to information, tracking of customer purchasing and warranty information, and the resolution of product or service issues are key to competitiveness in the manufacturing industries.
		TCA consultants have assisted manufacturing clients in the up-front requirements definition, identification of processes, automation of processes, and the specification of functional components necessary to implement practical and efficient CRM technologies. Additionally, they have assisted in vendor and tool selection, and the development and implementation of these technologies.
IT portfolio analysis		Companies specializing in engineering services place a premium on being operationally efficient. From an IT operations perspective, this entails keeping service levels and business expectations in balance by addressing workload, staffing, costs, and infrastructure components and services. Underlying these service and organizational models is a plan that addresses business requirements, future capacity and performance requirements, costs, staffing requirements, and measures.
		TCA has assisted engineering companies in defining operational models that are responsive to changing business needs, while enabling the capacity to meet well-defined service levels.
case studies		CRM Application Selection and Configuration Operations Portfolio Assessment