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| overview |
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We have performed numerous engagements in the retail and services marketplace. These
initiatives have spanned IT due diligence and strategy to application development projects. |
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| IT due diligence |
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Company acquisition and merger in the retail sector requires careful attention to information
technology computing and communications capabilities, costs, and respective
company information assets prior to the acquisition. This due diligence prepares
the acquiring firm with an understanding of those information and computing assets
that add or decrease the value of the targeted acquisition. It also assists in determining an effective
pre-acquisition strategy.
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TCA consultants have performed IT due diligence projects in the retail
marketplace that have included a comprehensive audit of all systems (at
the corporate headquarters and in their stores), applications,
communications, on-line technical operation (internet), security, vendor
(system provider) relations, IT support to stores, e-commerce operations
and overall business support. |
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| IT strategic planning |
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The services industry prides itself on operational efficiency and customer service.
This calls for cost-effective and efficient central payroll, finance, and sales support
applications and computing infrastructure capabilities. To accommodate continued
growth, it is necessary to drive investments, capacity expansion, and enhanced capabilities
through a strategic plan. |
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TCA consultants have performed baseline assessments of the computing
and communications infrastructure of service companies; have determined
what information technology should support the company’s business goals;
and have developed implementation plans for putting into place the
necessary business applications, business processes, computing
infrastructure, and IT services. |
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| web design & implementation |
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Critical to retail services is the definition of brand and the establishment of brand recognition. The web has become an important vechicle for company branding, and a well designed web site provides the "look and feel" customers come to know and recognize. A consistent and unified web experience will keep the customers coming back. |
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TCA consultants have designed web sites in the retail services market to
implement brand recognition strategies. They have developed navigation
schemes, information organizations, and design structures that convey
improved brand recognition and usability. Additionally, they have
developed and deployed these sites for operation. |
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| content management & publishing |
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Numerous businesses in the retail services sector have processes that are paper-based
and prone to error, especially those involved in the publication and dissemination
of information (e.g., advertisements). These companies rely on content that is
created internally or arrives from constituents in different media and formats. This information
needs to be acquired, formatted or converted, crafted for presentation,
checked for quality, managed, and published. When its lifecycle expires, this information
either needs to be archived or destroyed.
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TCA consultants have worked on numerous projects that have leveraged
enterprise content management and document management technologies
for enabling processes. They have been involved in the content strategy,
automation of processes, and development of the functional components.
Additionally, their work has addressed both the business and technology
aspects to developing a practical solution. |
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| case studies |
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Website Design