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| business intelligence |
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TCA has assisted many of our customers in taking advantage of the advances in technologies, applications and practices for the collection, integration, analysis, and presentation of business information. |
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| business improvement |
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We have produced measurable results for our customers by working with them to reduce costs or develop revenue enhancing capabilities through organizational design, process improvement, application development and infrastructure modernization. |
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compliance/
records & information management
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Many of our customers have utilized TCA’s services in records and information management to ensure compliance with regulatory and legal demands such as Sarbanes-Oxley and 21 CFR Part 11, while also increading preparedness for audits and discovery, e.g., email archiving. |
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| customer relationship management |
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We have helped customers maximize profitability, revenue, and customer satisfaction through the use of customer relationship management processes, customer contact centers, and technology. |
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| organization & human capital management |
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TCA has enabled companies to reduce costs and improve performance by assisting management with developing new organizational structures, processes, responsibilities, and supporting technologies. |
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| IT development |
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We have provided program and project management, expert resources, and even “turn key” delivery of technology to our customers. |
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| IT infrastructure |
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TCA has assessed, designed and delivered cost and service improvements for our customers in computing and communications infrastructure including data centers, network, telephony, computing platforms, and storage. |
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| IT management |
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Our consultants have assisted our clients in improving the management of their information technology function in many areas including application portfolio management, infrastructure and operations management, and information technology administration. |
